Graphilence respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://graphilence.com, contact us, or use our services.
Graphilence is a design and digital services agency based in Bangladesh.
Business name: Graphilence
Address: Poraton Chowdhurypara, Sun Moon Tower, Comilla, Bangladesh
Email: graphilence@gmail.com
Website: https://graphilence.com
For privacy-related questions or requests, please contact us using the email address above.
We may collect information you voluntarily provide when you contact us by email, WhatsApp, or another linked platform. This may include:
Your name
Email address
Phone number
Company or organization name
Project requirements and messages
Documents, images, brand assets, or other files you choose to share
Any other information included in your enquiry
Please avoid sending sensitive personal information unless it is necessary for your project.
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, or analytics services. This may include:
IP address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of access
General location based on IP address
Cookie and similar technology data
We may use collected information to:
Respond to enquiries and quotation requests
Discuss and manage design, website, or automation projects
Provide requested services and customer support
Communicate about project progress, revisions, and delivery
Improve our website, services, and visitor experience
Monitor website performance and security
Prevent fraud, abuse, and technical problems
Maintain business and project records
Comply with legal and regulatory obligations
We do not use personal information for automated decisions that produce legal or similarly significant effects.
Where applicable under data protection laws, we process personal information based on one or more of the following:
Consent: When you voluntarily contact us or accept optional cookies.
Contract: When processing is necessary to provide requested services or prepare a quotation.
Legitimate interests: To operate, secure, improve, and promote our business.
Legal obligation: When information must be retained or disclosed to comply with applicable law.
You may withdraw your consent at any time by contacting us. This will not affect processing completed before consent was withdrawn.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain security, and understand website performance.
If Google Analytics or another analytics service is enabled, it may collect information such as your device type, browser, approximate location, pages visited, and interactions with the website. Where legally required, non-essential analytics cookies will only be used after you provide consent.
You can control or delete cookies through your browser settings. Disabling some cookies may affect certain website features.
Graphilence does not currently use cookies for behavioural advertising or retargeting.
We do not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to operate our website or deliver services, including:
Website hosting and security providers
WordPress and website technology providers
Email and communication providers
Analytics providers, if enabled
Cloud storage and project collaboration providers
Professional advisers where legally necessary
These providers may process information only as needed to provide their services and are subject to their own privacy and security obligations.
We may also disclose information if required by law, court order, regulatory authority, or to protect our rights, users, or business.
Our website contains links to third-party services, including WhatsApp, Facebook, Instagram, X, Behance, Dribbble, Threads, Fiverr, and other platforms.
When you click these links or contact us through a third-party platform, that provider may collect and process your information according to its own privacy policy. Graphilence is not responsible for the privacy practices or content of third-party websites.
Graphilence is based in Bangladesh and works with clients internationally. Your information may be processed in Bangladesh or in other countries where our service providers operate.
Where required, we take reasonable steps to ensure that international data transfers receive appropriate protection under applicable privacy laws.
We retain personal information only for as long as reasonably necessary to:
Respond to enquiries
Complete and support client projects
Maintain appropriate business and financial records
Resolve disputes
Protect our legal rights
Meet legal, tax, or regulatory requirements
Retention periods depend on the type of information, the purpose for which it was collected, and any applicable legal obligations. Information that is no longer required will be deleted, anonymized, or securely archived.
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain processing
Withdraw consent
Request a portable copy of your information
Lodge a complaint with a relevant data protection authority
To exercise a privacy right, email graphilence@gmail.com. We may need to verify your identity before completing a request.
Graphilence will not discriminate against anyone for exercising a valid privacy right.
Graphilence does not sell personal information and does not share personal information for cross-context behavioural advertising.
California residents may contact us to request information about the personal data we hold, request correction or deletion, or ask questions about our privacy practices where applicable.
Some browsers offer a Do Not Track setting. Because there is no universally accepted standard for responding to these signals, our website does not currently respond to traditional Do Not Track signals. We will follow legally required browser-based privacy signals where applicable.
Our website and services are intended for businesses and individuals aged 13 or older. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
We may update this Privacy Policy when our website, services, tracking technologies, or legal obligations change.
The revised version will be posted on this page with an updated date. We encourage visitors to review this page periodically.
For questions, concerns, or privacy requests, contact:
Graphilence
Poraton Chowdhurypara, Sun Moon Tower
Comilla, Bangladesh
Email: graphilence@gmail.com
Website: https://graphilence.com